Privacy policy

Privacy Policy

Last Updated: August 10, 2026

At Tervizo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit Tervizo or place an order, we may collect the following information:

Personal Information

We may collect information you provide directly to us, including:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Order details

  • Account information (if you create an account)

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Website activity and browsing behavior

  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and updates

  • Process payments securely

  • Improve our website, products, and customer experience

  • Personalize your shopping experience

  • Send marketing emails and promotional offers (if you choose to receive them)

  • Prevent fraud and protect our website

3. Payment Information

All payments are processed through secure third-party payment providers.

Tervizo does not store or have access to your full credit card information. Payment information is handled securely by trusted payment processors according to their own privacy policies and security standards.

4. Cookies and Tracking Technologies

Tervizo uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Understand how customers use our website

  • Improve website performance

  • Provide relevant advertisements and marketing content

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

5. How We Share Your Information

We may share your information only when necessary to provide our services, including:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting providers

  • Analytics and marketing service providers

  • Customer service providers

We do not sell, rent, or trade your personal information to third parties.

6. Third-Party Services

Our website may use third-party services that collect, process, or store information, including:

  • Payment providers

  • Analytics tools

  • Advertising platforms

  • Email marketing services

These third parties have their own privacy policies, and we encourage you to review them.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

9. Marketing Communications

If you subscribe to our emails or promotional messages, we may send you updates about:

  • New products

  • Special offers

  • Promotions

  • Store announcements

You can unsubscribe at any time by clicking the "unsubscribe" link in our emails.

10. Children's Privacy

Tervizo does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised "Last Updated" date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Email: info@tervizo.com

Website: https://tervizo.com

Thank you for trusting Tervizo.