Terms of service

Terms of Service

Last Updated: August 10, 2026

Welcome to Tervizo. These Terms of Service ("Terms") govern your use of our website, services, and purchases made through https://tervizo.com.

By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General Terms

By visiting our website or purchasing products from Tervizo, you agree that:

  • You are at least the age of majority in your state or country, or you have obtained permission from a parent or legal guardian.

  • You will provide accurate, complete, and current information during checkout or account registration.

  • You will not use our website for any illegal or unauthorized purposes.

We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe a user violates these Terms.

2. Products and Services

Tervizo offers a variety of products, including but not limited to household items, electronics, accessories, seasonal products, and lifestyle goods.

We make every effort to ensure product descriptions, images, prices, and availability are accurate. However:

  • Product colors may vary slightly due to screen settings.

  • Product details may be updated without prior notice.

  • We cannot guarantee that all products will always be available.

We reserve the right to modify, discontinue, or update any product at any time.

3. Orders and Payments

When you place an order with Tervizo:

  • You agree to provide accurate payment and shipping information.

  • All orders are subject to availability and confirmation.

  • We reserve the right to cancel or refuse any order.

  • If an order is canceled after payment, a full refund will be issued.

Prices and promotions are subject to change without notice.

4. Payment Security

All payments are processed through secure third-party payment providers.

Tervizo does not store your complete credit card information. Payment information is handled securely by authorized payment processors.

5. Shipping and Delivery

Shipping times may vary depending on:

  • Product availability

  • Shipping destination

  • Carrier delays

  • Customs processing (if applicable)

Tervizo is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.

For detailed shipping information, please refer to our Shipping Policy.

6. Returns and Refunds

We want you to be satisfied with your purchase.

Returns and refunds are available according to our Return & Refund Policy.

Customers must follow the return requirements, including:

  • Requesting a return within the specified time period

  • Returning items in original condition

  • Ensuring products do not affect resale

Please review our Return & Refund Policy before submitting a return request.

7. User Conduct

When using Tervizo, you agree not to:

  • Use the website for unlawful activities

  • Attempt to interfere with website security

  • Upload harmful code, viruses, or malicious content

  • Copy, reproduce, or misuse our website content without permission

  • Provide false information or engage in fraudulent activities

Violation of these rules may result in termination of access.

8. Intellectual Property

All content on Tervizo, including:

  • Logos

  • Website design

  • Text

  • Images

  • Graphics

  • Product descriptions

is owned by Tervizo or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

9. Third-Party Links

Our website may contain links to third-party websites or services.

Tervizo is not responsible for:

  • The content of third-party websites

  • Privacy practices of external websites

  • Products or services provided by third parties

Accessing third-party websites is done at your own risk.

10. Disclaimer

We do our best to provide accurate information and reliable services. However, Tervizo does not guarantee that:

  • The website will always operate without interruption.

  • All information will always be error-free.

  • Products will meet every customer's personal expectations.

To the maximum extent permitted by law, Tervizo is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Tervizo shall not be liable for any damages resulting from:

  • Website use or inability to access the website

  • Product misuse

  • Delays caused by third parties

  • Losses related to unauthorized use of accounts

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately after being posted on this page. Your continued use of our website means you accept the updated Terms.

13. Governing Law

These Terms shall be governed and interpreted according to applicable laws without regard to conflict of law principles.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: info@tervizo.com

Website: https://tervizo.com

Thank you for choosing Tervizo.